Returns & Exchanges
At PLUSHSHOP, we want you to be completely satisfied with your purchase. If your new fashion items aren't a perfect fit, you can return or exchange them within 30 days of delivery.
Initiate Your Return
Log in to your account and visit the order history section to select the items you wish to return and receive a return authorization number.
Pack Your Items
Securely place the unworn items with original tags attached into the original packaging to ensure they are protected during transit.
Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange once the inspection is complete.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing